Personal account.

It is actually so disappointment knowing that the bank you bank for years cannot assist you in open another account. I have being to FNB at carnival mall spoke to the manager in charge on the 19/03/21, I wanted to open an account on my son's name. He is 15yrs old and I only had the birth certificate. The lady told me that they cannot help I need and under bridge birth certificate. I told her but you have all my details and I do have the birth certificate of my son. She still refused. I have being to home affairs they said it will take about 3 months to get the certificate and there will be a cost involved which I feel is unnecessarily. I than tried another bank which was Nedbank and they gladly assist in opening an account for my son with his birth Certificate. At time like this it actually disappointing that FNB being my bank for years can turn down business when the country is in just a state. I am now actually think of moving my business to Nedbank and also get my friends and family members to try and move their business to a more sufficient bank. Because now it costing me money to do a transfer from my FNB account to my son's account with Nedbank.