SE
Stefan E

1 reviews | Active since Aug 2020

11 Jan 2022, 14:48

XUV500 Faulty product

Ridiculous. We bought a new XUV500 (2021), started giving problems on the drive home (Engine! light) less than 80km on the odometer. They fetched it the next day only to get the same issue a day later. We wanted a replacement as per our rights according to the consumer protection act of South Africa ..... long story short after being in the workshop three times, they refuse and now blame our driving style as the cause....but funny how whenever we ask them to get in the car and show us how this is possible, they refuse (Have you ever tried pressing the brake and accelerator paddles at the same time while driving normally?). No surprises, now other clutch related issues have started (We had an instance where the Clutch did not engaging when the paddle was pushed down). Just over 3000km on the clock and we have our 4th workshop visit in two months for related faults. They sell faulty products and then put the blame on the customer. Steer clear!

0
Replies (0)