Worst possible company, no customer service!

Good day,

I bought a Demo Mahindra XUV 500 in 2015 at Mahindra Witbank. I took him for all his services up until the warranty expired in January this year.

After they worked on my Mahindra and replaced the water pump twice in 2019, it just broke now again. How is it even possible for a water pump to last for this short period of time???? The first time the vehicle broke because of the water pump they had to tow me on a roll back, not even a week after that the car left me on the side of the highway for the same problem.

I have never received good service from Mahindra Witbank, they always have stories when it comes to my vehicle.

Now when the car gave trouble again with the same issue with the water pump and they just pulled up their shoulders. I understand the vehicle is out of warranty by 2 months, but really does Mahindra has no quality in the work they do, for a water pump to break three times in 2 years? It says a lot about your product, workmanship and customer service.

When someone had a look at the water pump now it was Completely rusted!!!!! How on earth does this happen? And the best part is, that not even you as Mahindra South Africa will help me. The previous time i had a problem you were just as rude as the dealer. Guess i am just taking a chance, but i just feel you need to know that your service physical and emotionally is **** to say the least. It's clear the people you hire has no experience working with engines. I also requested to have the reports where they worked on my vehicle where i was told they will send it when they have time. Rude rude rude. Not even apologetic, I will never in my life buy a Mahindra again nor advise anybody else to do so. I am fed-up of being treated like i owe Mahindra anything if they can’t even deliver on customer service. And the best part of it all is, i actually love my car and it is sad how Mahindra is dealing with people who support them.