VERY UNHAPPY CLIENT!

I bought a brand new Mahindra XUV300 from Mahindra Vanderbijlpark, I am so disappointed in the service, the way we were treated. It is the worst service EVER!!!!

I wouldn't recommend them to anyone!

First when the deal went through I had to call them the whole time, I had to remind them to arrange with the insurance after they promised it would be done. Then when I phoned they forgot, after that I arranged everything with my insurance for the new car. After that I still didn't hear anything, I phoned them again and they were like oh YES I can come pick up the car by 15h00. When we got there the seat-levers was broken on both sides and the Data-dot looked horrible on the left front passenger side frame. They told us noooooo they will call us to fix it, it's not big problem! The seat levers are still not fixed!

I had the car for 3 days when the 2nd and 5th gear started giving me problems, I phoned them to take the car back (both me and my partner felt it). We took the car in on the Monday (we had the car for 5 days), FIRST the Service Manager told me on WhatsApp and my partner over the phone the made some changes to the links of the gears, the owner tells us nothing was done and the technician told us the looked at everything and topped up the gear oil with different oil etc.. Three different stories (I have the WhatsAPP proof). SECONDLY the owner tells us there was nothing done it might be MY DRIVING S****S! It is difficult to adjust from a different vehicle to Mahindra, I have to drive with a technician to see if I drive it correctly, so I did and it turns out I CAN DRIVE! THIRDLY the owner tells us the 5th gears that was rattling WHEN it decided to go in, might be because of the road that is bad at some places...

I don't know if they think we are stupid??? Plus they drove out diesel while testing the car, who is supposed to replace that?

NOW the car needs to be licensed, and my first car was registered in Free State, now I live in Gauteng, so they don't pick me up on their system, Mahindra Vanderbijlpark now wants me to go stand in the line to register my car, so I have to lose a day at work and drive out my own diesel again!!! They charge me a license and registration fee of R3995,00 for what?! So I asked them so send someone to go there and phone me when they are in front then I will drive there.... Let's wait and seeeee!!!

Like I said worst service ever and apparently we can't drive and we are stupid! But the car drives fantastic NOW AFTER NOTHING HAS BEEN DONE?!

Yeah right thanks! Most expensive mistake ever!