1 reviews | Active since Aug 2017
Santie Wessels- A ****
<div>Before purchasing the car, we went to view the car and noted some issues with the car such as Dents, Scratches and Worn tyres. The sales lady assured us the dealership would pay for the identified issues and we should just send quotations. A day later the sales lady delivered the car along with a contract to sign, she again asked us to get quotations for the things to be fixed, she told us that the dealership does give us 7 days to raise any other issues we pick up. She even added we can even come back with any issues within 30 days. Then after signing the contract she showed us a quotation from BMW for our trade in and said they’ll be passing our trade in to another dealership to sell since the repairs where too expensive. She then again asked us to note the issues we picked up on the new car and send her quotations via email, she even went as far as telling us we could take the car for Dekra The following morning one of the worn tyres was flat, I fixed it out of my pocket, I then got a quotation and sent it to her. We then picked up issues with the Air conditioner, Suspension noise and some interior bits held together by Bostic. The dealership now refuses to take responsibility for anything because our trade-in was too expensive to fix. The same trade-in they fully assessed in their workshop before starting on the deal, they got quotations of things to fix on the trade-in before doing the deal, we were even offered much lower than what we were being offered by other dealers. </div>
