Poor Customer Care and lack of Service Mahindra Rustenburg.

My name is Mr.F.A Penton. I have to go for Physiotherapie every week and isMedically Boarded. No Courtesy Vehicle was given as they enlightened me that it is not their Policy. I’ve bought a Mahindra XUV All Wheel Drive at Rustenburg Mahindra in Nov/Des 2015. Since October 2016 the GPS did not work. After several complains the only answer I received they are waiting for the GPS FROM INDIA. The GPS was fix by Hatfield Mahindra on the 19 February 2018. They are the only Branch who assist me in replying and phonening me regarding the problems.The vehicle was also serviced. I’ve took the car for a service OCTOBER 2017 the Gearbox gave some problems. I’ve took it to Mahindra Rustenburg. After nearly 3 months I’ve got the Vehicle back before Christmas 2017. In January 2018 I’ve notice a oil leak from the Gearbox. I’ve took the Vehicle back toMahindra Rustenburg. It took two days. There reply was 3 bolts were loose. And it is been fixed.. when I’ve took the Vehicle for service in Pretoria Hatfield,the informed me that the Gearbox is leaking oil. I must take it back to Mahindra Rustenburg. Which I’ve had done on the 20 February 2018. On Friday the 2nd of February they phoned me and said the Vehicle will be done and I can collect it between 16:00 and 16:30. At 16:08 the Lady Marisa phoned me and explained that the Vehicle will only be ready on Monday the 26 February 2018. I’ve phoned Mahindra Rustenburg at 16:48 to find out what is the problem. It was still leaking oil at the Gearbox and have to go back to the 3rd party (Vossies Gearbox Center). Nobody informed me of the problem. I’ve paid cash for the Vehicle and is still under Warrenty. Not even Customer care Head office came back to me. What is going to happen now. Nearly 2 years expired with the problems. I want my Warrenty extended for the period from the day the first problem occurred. This is really poor Customer Service. I’ve got emails and photos which I can provide you. In future I will rather take the Vehicle to Pretoria Hatfield. The service and work is excellent and there rating is 100%.