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1 reviews | Active since Jul 2016

08 Jul 2016, 10:19

Poor after sales service from Mahindra SA and Mahindra Alberton

<p>On 16 May 2016 I reported to Mahindra Potchefstroom that the load bin of a brand new Mahindra Scorpio I bought is skew, the vehicle was recieved this way. Mahindra Potchefsftroom immediately reported it to Mahindra SA, the Area Manager Allen Collin informed them that the vehicle must go back to the selling dealership which was Mahindra Alberton. On 18 May 2016 I took the vehicle to Mahindra alberton for inspection, the workshop manager Quintin confirmed that the load bin is skew. During the inspection two more brand new Mahindra Scorpios on the showroom floor was found with the same problem.The area manager was present and he inspected the vehicle as well. The vehicle was kept there and taken to BMW Alberante for measurements. I phoned Mahindra Alberton on 28 June 2016 and spoke to the Mahindra Alberton's workshop mamager. He informed me that Mahindra SA is not satisfied with the report from BMW Alberante, another Mahindra Scorpio with the same problem was taken to be measured again. Up until today no feedback from Mahindra Alberton or SA was recieved to rectify the loadbin. This is poor after sales service.</p>

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