MS
Marius S

1 reviews | Active since Mar 2022

27 Jun 2024, 09:32

Most pathetic service received from Mahindra Rustenburg

Most Pathetic service ever received from Mahindra Rustenburg Absolutely pathetic service received from this dealer. My engine was redone/rebuilt by this dealer. I got this bakkie back from the dealer around the 20th of May. Since I got it back I got stranded twice. In the last 2 weeks. The first time it broke down was 15 June. Where it was found that the one injector jumped or popped out. I was told that I need to fix this at my own cost and they will refund me. I sent them the invoice but they still haven't refunded me. It was also found that my engine mountings are lose and not even tighten. On Sunday 23 June I got stuck again . This time a different injector popped out. The quality of service that was given to my vehicle is revolting. Christo and Hubert refuse to help me. It was said that I had a 3 month warranty on this engine and this happened not even one month in. I was advised that this is not their problem anymore and that I can go to social media and ombudsman. This afternoon my bakkie started overheating as well. I do not know what to do anymore as these people are not assisting and I have been blocked by them on WhatsApp. When I phone the dealer they advised that they withdraw from me and that they can no longer help me. Between Auto Investment Rustenburg and Mahindra Rustenburg there is some seriously poor workmanship involved. They have not even bothered looking at the Hello Peter complaint logged against them , therefore i need to take it further . Should i not get any feedback i will be forced to take it to the top and speak with Rajesh Gupta

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