Mahindra West Rand hires *******

On the 24th of May i took my car to Mahindra west rand for a boot switch to be replaced after paying for it in December and many ranting calls from me eventually they got the switch for me. I also asked them to fix my front lights as they were not working. I mistakenly left my Tomtom running watch in the cabion of the car, they then called me to fetch my car at 15h00 which i did.

The minute i got in my car i searched for my watch to my horror it was gone, then i informed the Service manager Tians, and he said he will look at the cameras and will come back to me.

Friday I called to checked, he hadnt reached the cameras, thats how amazing he is of a service manager that when he get a concern from a client he will not address it immediately.

Monday i called twice and both occassions he said im still gonna get to my cameras, at this point i almost used the race card but i thought to myself i am better than that, but i was silently thinking to myself if i was a white afrikaans speaking person and spoke to him in afrikaans will he drag his legs after being informed by a client of this , i silently thought he actually would have swore at those guys and threaten them and search them immediately until the watch was produced, but no i decided let me keep my race treatment to myself.

By MOnday the 28th at 16h30 he hadnt contacted me still. so Tuesday morning i called and he said to me , i could see on the camera who was in your car but they both said they didnt take your watch, there is nothing i can do, you should have known better than leaving your watch in the car, So i said to him does this mean you know the guys you hire are *******, he said it doesnt matter if they are ******* you are welsome to go to the police or complain there is nothing i can do. and i said to him i will go to Hellppeter, to Mahindra SA and open a case.

I asked him who were the guys in my car, he said i wont give you their name go open the case then i can talk to you.

My husband bought me this watch at totalsports for R2400.00 for Mothers day on the 13th May 2018 and this bad service manager is treating me like this instead of fighting for his client to get the end of this story, and to be this rude about it.

I bought my Mahindra XUV500 at this establishment, i service and get it fixed them without fail. to be treated like this from a place i will call my garage breaks my heart.

I want my watch, how can this establishment knowingly hire ****s, because they are cheap labour really.

Im fed up and he tells me lets give it a couple of days usually after *****ing customers stuff they forget and they will wear it and thats when i catch them like really is this what Mahindra is considering a good service by waiting for the ****s they hire to wear ****** goods.

Im horrified and i will fight tooth and nail to get my watch. Mahindra SA i need you to do something urgently or i will get EFF to this establishment. this is no joke