EZ
Elethu Z

1 reviews | Active since Sept 2020

08 Dec 2020, 15:26

Mahindra SA doesnt want to be involved in another local Mahindra problem

My fathers car has been at Mahindra since July 2019, below is the chain of events:

1. Refused to start in the morning. 2. Towed to Mahindra Mthatha, 1st week of July 2019. 3. Injectors were diagnosed to be the problem. 4. They were found and fitted in September. 5. I was told their computer bad expired so they couldn't programme it or align with the engine hence it couldn't start still. 6. It has been like that ever since.

I then sent them an email informing them of this and asking why is it taking so long. They responded by copying in Cliff from Mahindra in Mthatha who said the car will be done the following week. I responded by sayin this will not happen as Cliff has been saying 'next weekend' since 2019.

Then they responded by saying that Mahindra is independant, there is nothing they can do. I then asked, 'why do you have a company with your logo but you can not do anything about their bad service? Is it a **** Mahindra?'. They still havent answered this question, and to date, the car is still not back.

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