Mahindra Raceview Service center's pathetic incompetend service delivery.

Unfortunately I have to rate them although I am so upset at the service received from Mahindra Raceview Service center. My vehicle was booked for the annual service on 19 February 2021. Part of this service, I requested "Amelia" to look at my drivers side rear number plate light. For some reason it keeps popping out of the hole. She said they would. When collecting my vehicle after the service, the light was back in it's socket. Later on the same day, I noticed it was out again and I immediately contacted "Amelia" again. She informed me that they will order a replacement light. This took some weeks and I eventually received a call to bring the XUV500 in. On my arrival, it was then discovered that they ordered a light for a Scorpio. I was told to wait as they will order the correct light. On 29 March 2021 I phoned "Amelia" and she told me to bring the vehicle on 30 March 2021 as she did receive the light. I took it in and the work was done. When arriving back at the office, I went to see the light only to realize that the light was now glued into place. I immediately phoned "Amelia" who told me that they did replace the left hand side light. When and how did this change from the right side light to the left. What right minded mechanic would replace a light that is fine and then glue the other one in place on a car of more than R400K?Is this what Mahindra think of their product so that a light can be glued in place instead of asking why a 100% working light must be replaced?

This is pathetic and very poor service from this makers service representative. Now I must wait another few weeks to get this ******* fixed. I raised my concern on how they intend to remove all this glue used. I am very hurt by this as it seems I bought a inferior product if mechanics start using glue instead of fixing problems.