CB
Cheryle B

1 reviews | Active since Jul 2015

02 Jul 2015, 20:38

Mahindra not caring about Ssangyong Customers

This is a warning to anyone looking to buy a ssangyong and expecting Mahindra to look after you, <br> <br> Our ssangyong korando 3 went into mahindra Silverton two months ago with a engine shudder and two months later with specialists, screen shots to ssangyong Korea etc etc they still can't get the car to start. <br> <br> So it was driven into the workshop and now can't drive out.. Wrap your head around that, because I am still trying<br> To wrap my head around how that can be possible.<br> <br> So after weeks of promises, paying deposits for parts etc to fix the problem you think maybe turning to mahindra SA to help you will be the key, Well think again, to date we have yet to receive any apologies, even when they are aware that we are on a one car income, we have been threatened in writing by Jolene that if we escalate the problem in the media they will halt trying to fix the car that was driven into one of their workshops, they bully the consumer, I mean how are you able to sell a car in this country that you can't fix. <br> <br> This is a warning to anyone looking to buy a Ssangyong in South Africa to think again, the after sale service is bad and the customer service by their customer service people shocking.

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