LM
Lindy M

1 reviews | Active since Oct 2017

31 Mar 2022, 16:08

MAHINDRA - DO NOT EVER BUY THIS CAR!!!! NO SERVICE

Bought 2 x new KUV 100 6+ in April of 2021 year at Mahindra Midrand. Vehicle in question: ******GP as other vehicle has no issues.

Since the first week we have been experiencing that the key and the car does not sync. We need to open the vehicle with the spare key and alarm keeps going off while driving. During the first service at Mahindra East Rand we escalated the matter to be resolved. Since then it has been a back and forth of fault finding to no resolve. The vehicle has been in more than 12 times now of which we have spend endless hours in the service department. I had to pay an amount of R662 for them to clean the key at one stage = Although it did not solve the problem I was not refunded. The key was replaced the last time under warranty where it worked a few days. The problem however is back and not resolved. We are at the end of reasoning with Mahindra East Rand and we need Mahindra South Africa to step in and resolve this issue after 12 months of hell. Vehicle again in today for the 13th odd time for the same issue and they refuse to even consider a courtesy vehicle for all the trouble. I want to park the vehicle on Mahindra's doorstep and claim the new vehicle purchase price back. We clearly got a dud new vehicle with endless issues. This is not acceptable and we will be taking this to the Ombudsman and Consumer Board!!!!!

We can't complain about the service because there is NO service!!!

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