Mahindra boksburg Abuse your vehicle

Mahindra Boksburg. Just had to share my story. Short story they used our bakkie which came in for a service to load Cluth plates and take it to the s**** yard. Plus he loaded most of them in the front of our vehicle even more disrespectful. Never asked permission. We got told an apology is sufficient and we must accept it. Would a normal person just accept this?? So disappointing. Won’t be going back there again. People are absolutely disgusting. No remorse.