I am escalating an unresolved matter regarding my Mahindra Pik Up currently at the dealership since 23 December 2025

I am escalating an unresolved matter regarding my Mahindra Pik Up currently at the dealership since 23 December 2025. The vehicle suffered a major gearbox failure within less than two months of purchase and has since had further engine-related issues. Despite this, there is still no clear feedback on the repair status, costs, or completion timeline. Mahindra South Africa has declined to engage further, stating their position remains in line with the MSA, and the matter is also with MIOSA (***/MF) with no resolution to date. While a courtesy vehicle was provided, it is not suitable for my business needs. I am still required to make payments to WesBank on a vehicle I cannot use, and I am now under severe financial strain. I request urgent intervention to obtain: • a clear repair status • confirmed costs • and a firm completion timeline This matter has been ongoing for months without resolution.