AE
Aloysius E

1 reviews | Active since Oct 2014

29 Apr 2021, 09:55

CONSIDERING BUYING FROM MAHINDRA? READ HERE FIRST!

I bought a brand new car in October 2019 from Mahindra Kuilsriver, Cape Town. Six months later i started experiencing problems with the car. I informed the salesman and he told me that because of covid they cant do anything for me at that stage. A few months later (level 3) I went for my 10 000km service and they told me they will have to get in contact with my service provider and get back to me. Nobody got back to me. I went again for my 20 000km ( 29 January 2021) service and Roger noted all the defects on the jobcard, and just ignored it and made me pay for the service. Mahindra Kuilsriver did a follow up call to ask if i was satisfied with the service, i explained and they got the guy who serviced the car and made the notes to get back to me. He called, and i told him that the issues i had with the car is still not attended to. He, in true Mahindra fasion, promised to follow up and get back to me, which he never did as they do at Mahindra. This time I contacted Mahindra SA in Pretoria to complain. I spoke to a lady (unfortunately i didnt take her name) who promised to get back to me. Same thing - nothing happened and nobody got back to me. A month or two later, I contacted Mahindra SA in Pretoria again. This time I spoke to one Naledi ***) who also promised that she would get in contact with Mahindra Kuilsriver, and today 2 months later, I still havent heard from Naledi, or anybody from Mahindra. So if you consider buying from them, think twice. Once the sale is done, you're on your own.

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