Chracked chassis

When Mahindra needed to deliver the rebuild vehicle after the replacement of the cracked chassis, i had to give Mahindra R600 for toll fees and fuel. This was a factory fault and i had to give the money to deliver the vehicle to Zeerust. Same i looks like Mahindra is in financial constrains. Can you believe it: I had to give them toll fees and fuel money for their factory fault delivery. What a disgrace.