PK
Paula K

1 reviews | Active since Nov 2017

27 Sept 2018, 20:28

CENTURION MUST ALL GET FIRED

I do recommend Mahindra SA, they have excellent client service at head office and the Cape Town branch. Sarel at Head Office is so helpful and understanding, they have great client s****s. Greg at the Mahindra branch Cape Town in parts have been my Hero since my car broke and I dont even live in Cape Town, Greg & Sarel are amazing at their work and client care I appreciate you 2 so much, you helped me in days of tears and you knew how important my car is to my work and you tried everything to help, appreciate. BUT MAHINDRA CENTURION BRANCH THAT WORKS WITH SSANGYONG ASWELL BETTER HOPE I NEVER SEE THEM IN PUBLIC, I HAVE NEVER IN MY LIFE SEEN SUCH UGLY, UNPROFESSIONAL, RUDE, DISGUSTING PEOPLE IN MY LIFE, THEY DON'T KNOW THE WORK "HI OR HELLO" AND THEY HAVE THE LOW LIFE ATTITUDE TO ACTUALLY CURSE AT A CLIENT AND TELL A CLIENT THEY WON'T ORDER A PART FOR THE CLIENT BECAUSE THE VEHICLE IS NOT BEING REPAIRED BY THEM. I ASKED JOHAN FOR A PART AND HE ACTUALLY CURSED AT ME AND PUT THE PHONE DOWN IN MY EAR BECAUSE MY VEHICLE WAS BEING FIXED BY A PLACE HE DOESNT LIKE, THEN BEN HAD THE NERVE TO WANA CHARGE ME R850.00 JUST TO GET IN MY CAR AND DRIVE MY CAR UP THE ROAD TO FEEL THE CLUTCH. SERIOUSLY.!!!! THEY ARE THE MOST DISGUSTING PEOPLE I HAVE EVER MET AND SEEN, I WILL NEVER RECOMMEND PEOPLE EVER TO DO BUSINESS WITH THEM BECAUSE YOUR BLOOD WILL BOIL THE WAY THEY TREAT THE CLIENTS. I HAVE NEVER BEEN CURSED BY A PERSON I WANT TO ORDER SOMETHING FROM. I truly hope that Head Office takes action against them, that is not acceptable and that makes a client feel like a *******. Mahindra Menlyn whom dont even work on SsangYong vehicle still spoke to me with respect when I asked if they could help, they said they sorry they cant but they can give me the correct details to make things easier and thats how I ended up with Head Office and Cape Town. MAHINDRA CENTURION STAFF, YOU HAVE MADE ME FEEL LIKE A JUNK AND I EXPLAINED HOW IMPORTANT MY VEHICLE WAS TO MY JOB WITH WILDLIFE AND ALL YOU COULD SAY IS THAT ITS NOT YOUR PROBLEM!

I hope to get this experience to HQ, because disrespecting a client because of where there vehicle is being repaired just because you dont like them is LOW LIFE.

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