1 reviews | Active since Aug 2015
BAD BEFORE AND AFTER SALE SERVICE
We bought a new Mahindra XUV500 in November 2015: No feedback from dealers while waiting for finance. Delivery date was 25 Nov 2015, but the vehicle not ready.Nobody let us know, even though we spoke to Dries the day before and morning.Old vehicle were already removed and Mahindra put on Insurance. We had to sign contract, but not receive vehicle on same day. Did not cancel our old vehicle's debitorder at bank - had to do it self. Week afterwards, safety belt could not close and serene kept on going off. Rubbers round the car going loose,numberplate put on loose.Radio faulty and front mirror vibrating while driving.With every appointment is miss understandings, staff not communicating with each other or us. With 4 appointments,came there and work could not be done because problems, but not communicate. Today radio had to be replace, but came there, the machine was broken- could not do the job. We corresponded to H Office, without luck and feedback - just as impotent as staff. We're so sorry about buying the car.Whole time new things popping up and dealers,management soo poor and unable to assist.Please help-we really don't want the vehicle anymore-feel like old car, loose rubbers
