JdPM
Jaunrie du Preez Muller

1 reviews | Active since Apr 2015

17 Jan 2025, 15:02

ABSOLUTE JOKE OF A CAR AND CUSTOMER CARE

Mahindra vehicle and customer care is an absolute joke! Since day one(2020) we had not once had a good experience with the vehicle or customer care at Mahindra Boksburg! But leave it as that... Current problem, vehicle with 90000km has gone in with gearbox problems, the shaft has severe damage and so damaged the clutch and flywheel, and unfortunately for us we have to pay that damage although it was internal problems that caused it. On top of that the vehicle has been there since 28 November 2024 ( almost two months now) and the constant excuse from a assistant not even the manager himself, is that there is stock outstanding. This is utterly a joke! And to top it all off Mahindra BOKSSBURG is voted best customer care???!!!! We are constantly phoning, emailing and sending messages and they do not have the decency to get back to us! They don't even ASSSIT TO GET a loan vehicle as there is never one available!!!!! Now we have to pay over R30 000, for what?! This daylight *******, no customer care, no humanity! Mahindra SA you need to do beter and sort this out. I will never recommend this vehicle ever !!!!

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