worst service from Mafadi Property Management after 2 years of good relationship.

We are currently renting a 1 bed with Mafadi and have been their tenants for almost 2 years now, we have been paying rent with no issues. unfortunately we had some financial issues in the month of April which was communicated with caretaker as well as the credit controller, first communication was sent before end of March, how ever on the 13 April when i got home from work they had changed our locks i found my kids waiting for me outside, when we inquired about this we were told that we never communicated that we are having issues. Then we got a letter for eviction because we did not honor our contract. we have now paid the balance and Mays rent but we still have to be out by 30/05/2021.. this is really upsetting. Our caretaker how ever really did try to assist us but was told this is how Mafadi works.