Worst service

Worst property management, Bought and Moved to one of the complex they manage in May 2022 and 6 months later I still dont have finger print access to the complex, I am even tired of texting and calling because nothing happens. The representatives are of no use as well, when we moved in they told us they come once a month for access of new residents but here we are 6months later still need to call and use airtime to exit and enter our home...