TR
Teboho R
1 reviews | Active since Dec 2022
08 Dec 2022, 07:39
Worst Property Management company
I live in CJS CENTRE(BENONI) and Mafadi Property Management have just started managing the building after it was sold by Benoni Properties to a new owner we don't even know. Ever since then it's been stress after stress. They do as they please without informing tenants of any new changes, the new care taker doesn't know his job, we receive our statements late and have been moved to a new flat that is really really bad, which is full of coacrouches, leaking and and old furniture. The worst is last month when they dicided to increase our rent without informing any of us and there is no explanation as to why. Mind you I'm in a 1 bedroom flat which was R2900 and all of a sudden it's now R4300 as per the owners instructions. This is really ridiculous and there is no one at Mafadi who we can talk to.
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Replies (4)0
Replies (4)
Mafadi Property Management's replyOfficial
09 Dec 2022, 00:16Hi Teboho
My name is Josh Green, I'm the managing director of Mafadi. I don't believe there is no one you can talk to as our number is displayed in the building and anyone in our office would be able to help you. As for not knowing the new Owner, there is no reason to know the Owner as we represent the Owner and his decisions. You have been living in that building with a lease that has expired and a rental that hasn't been increased for quite a few years. As for the ****roaches, our team will see to this right away, this is predominantly form the construction work going on to fix up the building. I have sent your details to our office to follow up with you.
My name is Josh Green, I'm the managing director of Mafadi. I don't believe there is no one you can talk to as our number is displayed in the building and anyone in our office would be able to help you. As for not knowing the new Owner, there is no reason to know the Owner as we represent the Owner and his decisions. You have been living in that building with a lease that has expired and a rental that hasn't been increased for quite a few years. As for the ****roaches, our team will see to this right away, this is predominantly form the construction work going on to fix up the building. I have sent your details to our office to follow up with you.
Mafadi Property Management's reply09 Dec 2022, 00:16
Official
Hi Teboho
My name is Josh Green, I'm the managing director of Mafadi. I don't believe there is no one you can talk to as our number is displayed in the building and anyone in our office would be able to help you. As for not knowing the new Owner, there is no reason to know the Owner as we represent the Owner and his decisions. You have been living in that building with a lease that has expired and a rental that hasn't been increased for quite a few years. As for the ****roaches, our team will see to this right away, this is predominantly form the construction work going on to fix up the building. I have sent your details to our office to follow up with you.
My name is Josh Green, I'm the managing director of Mafadi. I don't believe there is no one you can talk to as our number is displayed in the building and anyone in our office would be able to help you. As for not knowing the new Owner, there is no reason to know the Owner as we represent the Owner and his decisions. You have been living in that building with a lease that has expired and a rental that hasn't been increased for quite a few years. As for the ****roaches, our team will see to this right away, this is predominantly form the construction work going on to fix up the building. I have sent your details to our office to follow up with you.
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Teboho R's updateReviewer Update
09 Dec 2022, 06:09Thank you for your prompt reply, as I said previously, we do have the numbers to contact Mafadi but no one answers each time you have a problem. The thing is, I don't understand why I wasn't informed of the increase in writing and why is the increase more than 50% to that matter because I'm being charged for a 2 room flat whilst living in a 1 room flat.
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Teboho R's update09 Dec 2022, 06:09
Reviewer Update
Thank you for your prompt reply, as I said previously, we do have the numbers to contact Mafadi but no one answers each time you have a problem. The thing is, I don't understand why I wasn't informed of the increase in writing and why is the increase more than 50% to that matter because I'm being charged for a 2 room flat whilst living in a 1 room flat.
Mafadi Property Management's replyOfficial
13 Dec 2022, 01:46Hi
You are free to contact the Credit Controller on *** for further info.
You are free to contact the Credit Controller on *** for further info.
Mafadi Property Management's reply13 Dec 2022, 01:46
Official
Hi
You are free to contact the Credit Controller on *** for further info.
You are free to contact the Credit Controller on *** for further info.
Mafadi Property Management's replyOfficial
12 Apr 2024, 14:18Good day
Negative response
We sincerely apologies about the experience that you had with one of our staff members. Please kindly elaborate on your experience. You can send us your response directly to ***
We sincerely apologies about the bad experience that you encountered at one of our properties during you stay. Please kindly elaborate on your experience. You can send us your response directly to ***
We sincerely apologies and understander your frustration regarding the turnaround time of our maintenance team. Please note that the issue has been escalated for a faster response time. You can send us your response directly to ***
Mafadi Property Management's reply12 Apr 2024, 14:18
Official
Good day
Negative response
We sincerely apologies about the experience that you had with one of our staff members. Please kindly elaborate on your experience. You can send us your response directly to ***
We sincerely apologies about the bad experience that you encountered at one of our properties during you stay. Please kindly elaborate on your experience. You can send us your response directly to ***
We sincerely apologies and understander your frustration regarding the turnaround time of our maintenance team. Please note that the issue has been escalated for a faster response time. You can send us your response directly to ***