Worst agency ever!!

This is the worse real estate agents you can ever use . They dont explain the terms of their contract. They gave us the wrong apartment. They didnt let us move in the date we agreed to. They switched off our power when we did paid and i have a baby at home. They broke our window two months ago every week they say they will fix it still nothing and its raining in. The shower drain is always blocked since day one we moved in. When we moved in there wasnt even a geyser in the unit. Never ever in your life use this place.