TT
Thabang T

1 reviews | Active since Dec 2022

20 Dec 2022, 12:25

Very disappointed and unprofessional Manager

I have entered the Wedge Apartment Estherpark September , then October i reported the stove which has faults and now it has damaged My Tv due to electrical Shock and the Apartment Manager Tonde Mangena tells me that they wont fix my tv its not their problem , they have sent many electricians to look onto the stove and advised Tonde that the whole stove needs replacement but he insisted on fixing one plate ,i cant use oven even cook on other plates coz it shock and come off on the main switches ,

i need intervention on this matter .

i am really disappointed that one day i will be not home and my kids will burn by this stove .

i withholded the rent in order my unit to be fixed but they charged me , why ??

0
Replies (1)
Mafadi Property Management
Mafadi Property Management's reply12 Apr 2024, 14:17
Official
Good day

Negative response 

We sincerely apologies about the experience that you had with one of our staff members. Please kindly elaborate on your experience.  You can send us your response directly to ***

We sincerely apologies about the bad experience that you encountered at one of our properties during you stay. Please kindly elaborate on your experience.  You can send us your response directly to ***

We sincerely apologies and understander your frustration regarding the turnaround time of our maintenance team. Please note that the issue has been escalated for a faster response time.  You can send us your response directly to ***