SD
Sammy D

1 reviews | Active since Jan 2015

21 Jun 2019, 10:50

Unprofessional and Only want your money

I must say this has got to be the worst property management group i have ever come across. Needless to say, they only want your money and do NOT care about maintaining their units. Moved in first week of December 2018 and up to now no repairs have been done to our unit, even fixing wardrobe hinges that wont even take an hour. We have not been able to use our oven because it does not have the necessary trays in it, no-one cares. they even billed us a R450 charge for repairs yet n repairs were done in our unit, i have been asking for this to be reversed for the past 3 months now, when you deduct it from the rent amount, they switch off the electricity citing incomplete rental payment, no one knows anything when you want answers. I have spoken to the building manager, the caretaker and now the operations manager who all decline my calls and do not respond to my message anymore. What a disgrace. I wish the owner of this company can do something about the incompetency of his employees as they are tarnishing the image of his company. I do not recommend anyone to be involved with this company in any way whatsoever as you will regret it, i will taking legal action against this sorry excuse of an agency. I wish i had checked the reviews here before making a decision to sign a lease with them.

0
Replies (3)
Mafadi Property Management
Mafadi Property Management's reply24 Jun 2019, 16:56
Official
 
Hi,
Thank you for bringing the above to our attention.  May you please email or respond the specifics of your complaint and contact details to ********** in order for your complaint to be escalated to the COO. 
Kind regards,
Mafadi Management. 
SD
Sammy D's update04 Aug 2020, 20:44
Reviewer Update
*******. Don’t try and act as if you care about tenants in social platforms. Your service is horrible!
Mafadi Property Management
Mafadi Property Management's reply26 Jan 2021, 10:37
Official
Hi Tz, 

 
Please confirm if this matter was resolved? 


Thanks, 
MPM Team.