1 reviews | Active since Aug 2020
UNACCOUNTABLE HIGH WATER BILLS
Stayed at Palmsprings.
Got billed high amounts for water whilst I was not even at the unit for close to 2 months.
Been sending emails from April 2020 and never got help.
Have emailed and called Sipho , Boipelo and Clinton about this and they never gave me a proper explanation of how they got the water bill amount while I was not at the unit( I stay alone).
The water bill amount kept on increasing each month, it would even go to R340 even when only at the complex for 2 weeks.
The usage of third party( Jager electricity) to load electricity is a total reap off, charging tenants R4,80 per day for “ admin charges” , that one is worse because they charge you even when you are not at the unit and nothing uses electricity.
Its not prepaid as they assume it is. Paying R4,80 equals to R149 per month for just “admin fees”.
That is a reap off.
I have proof of emails and sms’s of everything that I have mentioned here
Please kindly note that this has been escalated to the Portfolio Manager, Who will make contact with you to discuss and resolve the aforementioned issues.
Our most sincere apologies for any inconvenience caused in this regard.
Please kindly note that this has been escalated to the Portfolio Manager, Who will make contact with you to discuss and resolve the aforementioned issues.
Our most sincere apologies for any inconvenience caused in this regard.