Terrible Customer Service; Only Help you If you review on Hello Peter

Terrible experience. I stayed with them for a few months at one of their buildings (which, by the way followed ZERO of the COVID regulations), but when I had to move out, Siphokazi Matyalana kept giving me stories regarding my deposit., despite the fact that I submitted my notice 30 days in advance as per the lease agreement and when the inspection was done, everything was in order. I had to call her several times over the course of three weeks after moving regarding my money, to which she told me that they hadn't closed my account and that I was consequently billed for the month after I'd moved out. I complained and had to send her my relevant documentation (which, mind you, I had sent weeks prior to the move but she FLAT OUT ignored my emails). Then, it took her a further two weeks to reverse the payment on my account, after which when I had made calls to check on the update, but she merely ignored my calls for about 4 days. Only after calling from a friend's phone, did she answer the calls and FINALLY refer me to somebody who would help me. After speaking to the person, they informed me that they would STILL need to reverse the payment to my account and only after a week would I be told WHEN I would be getting my deposit back, for which I would have to wait another week for. This is ridiculous. Their customer service is trash and I certainly would not recommend living at any of their buildings AT ALL. Save yourself!