MM
Melida M

1 reviews | Active since Dec 2016

16 Jan 2023, 20:24

Tanent Palm Springs 561

Since 13h30 today without electricity every one has electricity only my unit doesn't have. This it happens every time after loadshedding, I have to buy food every time. I called caretaker of the place he just telling me that he is not around and he can't do anything. Now I'm trying to call emergency number and no answer as well I don't understand when they say emergency what do they mean. This is not good at all, the caretaker knows about this and he doesn't even care about what Im complaining about. Have to throw my food every time as they get rot in the fridge.

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Replies (1)
Mafadi Property Management
Mafadi Property Management's reply12 Apr 2024, 14:16
Official
Good day

Negative response 

We sincerely apologies about the experience that you had with one of our staff members. Please kindly elaborate on your experience.  You can send us your response directly to ***

We sincerely apologies about the bad experience that you encountered at one of our properties during you stay. Please kindly elaborate on your experience.  You can send us your response directly to ***

We sincerely apologies and understander your frustration regarding the turnaround time of our maintenance team. Please note that the issue has been escalated for a faster response time.  You can send us your response directly to ***