BS
Bongani S

1 reviews | Active since Nov 2017

31 Oct 2020, 11:32

Such poor service is a shock from a reputable company like this.....!

I would like to raise that your services are very poor and your property manager Tonde for Ironwood complex in honeypark has very poor customer service and really does not deserve to be in a people facing position he lacks listening skills and as fast to respond with a negative response, he has very bad ownership skills and really does not care.

I have been staying at unit 92 in ironwood and moved a month ago he had promised that my deposit will be processed by the 23rd Octoberand have been following up with him and have been going from pillar to post where he says he has no feedback... Which is frustrating for such words to come from a person in senior position

I'm so disappointed would like that as a company you review such people who don't care about their customers

0
Replies (3)
Mafadi Property Management
Mafadi Property Management's reply03 Nov 2020, 11:02
Official
Hi Bongani, 

Thank you for bringing this matter to our attention. This issue has been escalated to management and will be resolved and addressed as soon as possible. 

We would like to sincerely apologize for any inconvenience caused in this regard. 

Thanks, 
MPM Team 
BS
Bongani S's update09 Nov 2020, 15:31
Reviewer Update
I'm Seriously angry and don't want anything to deal with the guy called Tonde Mangena, he is so rude and unprofessional i sent him my deposit form and he advised me that since i got a new job it will be an exception to get my deposit and i did file through the documents he requested and he said it should be processed in 14 days and now that I'm following on my deposit the response i get from him is different to what he has advised which now im not getting my money back i must say I'm really angry as he should have told me earlier which it means this was a trap to take my money N***a what a waste of my time and energy.
Mafadi Property Management
Mafadi Property Management's reply12 Apr 2024, 15:17
Official
Good day

Thank you for sharing your experience and we apologize. We at Mafadi try our best to service all our clients to the best of our ability. Please share more about your experience and stay.  You can send us your response directly to ***