Service from Mafadi Property Manager

Mafadi are the property managers on the complex I live in. I've been residing here since 2022. We have not received any rates or water bill. In December 2023, we received a huge outstanding water bill, a bulk bill was sent out where we could see other units usage and amounts, when queried this, we were told we used the water and is required to pay the amount, the amount then was +/-R18,000 Today my bill is sitting at +/-R44,000 not even a year later. We have asked for bills from the municipality numerous time but never received them, we get a Mafadi breakdown. We have tried contacting the municipality but to no success. If Mafadi is receiving the amounts, usage and breakdown, why can't the owners receive this information? There were quiet a few units who did not want to pay but we have had no positive feedback. We are being charged with interest and communication fees which is making my bill grow. We have been liasing with the Lee-Anne Abraham who is not helpful and beats around the bush.

I would highly appreciate it a bill from the municipality could be presented to us to finally pay this enormous account off and soon look to sell off my property as this water bill is a huge problem.