TP
Thiru P

1 reviews | Active since Apr 2020

10 May 2021, 13:06

Refund not refunded ( been a week now )

I'm truly disgusted at the service from Mafadi Property Management in Kempton Park.. Esply the portfolio manager Lillian...

A week ago I deposited R2600 into their account for a unit.. I didn't take the unit... Last Monday the agent o was dealing with said that she put in my refund claim and i will be refunded . Its now a week and still haven't been refunded .

In that time....i paid 2 other agencys admin charges ro look for a flat for me but unfortunately due to waoting for my refund I lost the flats ....

Than when I call the office at mafadi... they put the phone down in my ear.. Its now a week and noon and I'm still awaiting feedback

Truly disgusted.. they don't have nice reviews as well ....after I checked them out

I'm literally living out of boxes and walking to work...

I've gotten a lawyer to escalate this matter ... if I had a choice I would rate them minus one

*** is there number

Sorry to say... a bunch of illiterate *********** people that work there

0
Replies (3)
Mafadi Property Management
Mafadi Property Management's reply11 May 2021, 10:52
Official
Hi Thiru, 

Thank you for bringing this matter to our attention, We would like to truly apologize for the level of service in this particular case and this matter has been escalated to management for a solution. 

Please be advised that we will be in communication with you shortly to gather more and detailed information about this information. 

We apologize greatly for all the inconvenience caused in this regard. 

Thanks, 
MPM Team 
TP
Thiru P's update11 May 2021, 15:46
Reviewer Update
Hi I just got off the phone with mafadi (dineo) I'm battling since yesterday to get proof of payment from them

Did they ***** my money?? I want my money ... I'm gonna loose my new flat if I don't get proof of payment or my money

How hard is its to give proof of payment?

???????????????? this isn't even funny ... I'm accuring so many losses cz of them

That's it... I'm going legal ... I'm.gonna file a case against you guys and claim all the money I wasted on calls and emotional damages and my flat
Mafadi Property Management
Mafadi Property Management's reply12 May 2021, 09:12
Official
Hi Thiru, 

Please kindly be advised that this is confirmation that the payment has been processed. 
We will send the POP before Close of Business today. 

Should you have any questions of concerns, Please contact us directly on *** or email us on *** 

Thank you, 
MPM Team