Re: water issue

I'm a tenant at Bjala, it's winter we have no hot water, I for one haven't had a bath for days. Mafadi is not communicating with the consumers. Every year during winter season we have to suffer for hot water yet we are expected to pay full amount for the water we don't use. Same with cold water we go for months without cold running water and those that refuse to pay for water they haven't used they'll be penalized by switching off electricity that they buy as we use prepaid which is against the law and water is a right to have