1 reviews | Active since Dec 2020
Please can the STSS meter be removed to allow us to pay Mafadi Directly for Electricity
I am a home owner at a Complex in Boksburg called Westwood and Huntingdon. Seems I complain an awful lot about the managing Agent Mafadi Properties.
Since the registration of my Bond in April, I have asked for the water and refuse bill as I was a tenant in my unit. Please note the date today is the 08 June 2021. Yesterday this bill was received which is great news except they have charged me for electricity. This complex is a prepaid meter complex through STSS.
Their bill for Electricity for usage of 636 kWh is R1 318.46 for the period 08 April 2021 to 06 May 2021 This is wonderful news as currently weekly we pay STSS for prepaid electricity of R500 - which lasts a week as that is what weekly means. So if this period is 4 weeks it means we paid STSS R2000, But Mafadi was only charged R1 318.46. So someone owes is R681.54.
Alternatively please can the prepaid meter system with STSS be removed and rather pay this bill directly?
I sent an email to Operations <***> as well as Neville Hewett <***>; Operations <***>; Anele Mncwabe <***> with Your request (2360) has been received and is being reviewed by our support staff.
| | Mmaseisa Sisa (Mafadi Property Services) 14 Jun 2021, 11:56 EEST Hi Farah
I liaised with STSS and they provided me with the recovery record.
Kindly confirm the unit number for me to send you a snipped of your recovery.
I also looked at what STSS recovers from the residents and what we pay to council on the bulk account. There is no over recovery.
May i kindly ask that you forward me a copy of the bill you refer to below?
Thanking you kindly
I have responded the following on Tue 15-Jun-21 9:55 AM
Kindly confirm the unit number for me to send you a snipped of your recovery. Its as per the attached bill received from Mafadi also mentioned in the subject line “Unit 07 Huntingdon”
I also looked at what STSS recovers from the residents and what we pay to council on the bulk account. There is no over recovery. Sorry I do not understand. We buy electricity weekly of R500, for this period in the Mafadi invoice we have paid R500 a week x 4 = R2000.
| | Mmaseisa Sisa (Mafadi Property Services) 14 Jun 2021, 11:56 EEST Hi Farah
I liaised with STSS and they provided me with the recovery record.
Kindly confirm the unit number for me to send you a snipped of your recovery.
I also looked at what STSS recovers from the residents and what we pay to council on the bulk account. There is no over recovery.
May i kindly ask that you forward me a copy of the bill you refer to below?
Thanking you kindly
I have responded the following on Tue 15-Jun-21 9:55 AM
Kindly confirm the unit number for me to send you a snipped of your recovery. Its as per the attached bill received from Mafadi also mentioned in the subject line “Unit 07 Huntingdon”
I also looked at what STSS recovers from the residents and what we pay to council on the bulk account. There is no over recovery. Sorry I do not understand. We buy electricity weekly of R500, for this period in the Mafadi invoice we have paid R500 a week x 4 = R2000.
Thank you for bringing the above to our attention, Please note that this issue has been shared with the Body Corporate manager to assist urgently towards a solution.
We would like to apologize greatly for any inconvenience caused in this regard.
Thanks,
MPM Team
Thank you for bringing the above to our attention, Please note that this issue has been shared with the Body Corporate manager to assist urgently towards a solution.
We would like to apologize greatly for any inconvenience caused in this regard.
Thanks,
MPM Team