Pathetic service! Don’t care attitude.

I have had no electricity for 2 days yet again. I don’t know how am I suppose to live with my two small kids. They firstly bridged my electricity meter and then brought me a new one without checking how it works or putting my electricity in. My neighbors did not receive their boxes and their electricity is free. So u tell me what the hell is going on with Management? The manager does not respond when u call. The care taker says it’s working but it’s not. How pathetic is this behaviour. I am going to take legal action for my suffering. I had no food to eat, I have no hot water to bath or to clean my flat. I will not live in this mess. Oh hell no. I am looking for another place right now.