MS
Moses S

1 reviews | Active since Jan 2023

06 Jan 2023, 00:24

Pathetic security at Bjala

I stay at Bjala in Jeppestown. I was told that the building is under construction (4 months ago). Bathtub is broken, doors broken, bulbs not working, door handles broken. I go to work leaving my unit not locked. As if I don't have much problem with that flat, securities made it worse. I came with my sister n her 1 year child at 21:30 n the security told me no sleepovers after 21;30 yet my lease says from 22:00. She refused profusely that I had to go book for my sister n her child. At Bjala u can not sign a sleepover if Sam the caretaker is not around or u have no airtime to call him. Securities will tell u to call Sam to approve. If u got no airtime they don't sign u in. Like what kind of business is this?? So I should call a caretaker to approve a sleepover like seriously?? N Ur security company is beyond nonsense. I paid my rent and they still came n changed the locker n I told them I paid!! Yoh I am moving out shame. No wonder many rooms are empty!!! What a pathetic service u render to your customers.

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Replies (1)
Mafadi Property Management
Mafadi Property Management's reply06 Jan 2023, 11:06
Official
Hi Moses

I will get the Portfolio Manager to reach out and try rectify the issues here though we are quite strict with sleepovers as they have been abused many times in the past.