Painfully slow and unresponsive - months of delays

Mafadi continues to be as slow as possible when actioning requests from residents in our complex and seems to be indifferent towards safety issues. Among some of the issues we have in our complex, we have held a detailed meeting with them, after they ignored residents' emails to assist with certain issues regarding the setting up of our cameras. After a resident was shot at, you would think this would be serious enough for them to promptly set up the cameras which were installed by the developer to help improve safety. To this day, they still have not brought their side to the operation, and this is just one of the problems we have had with them. There is nothing but empty promises, and for the little they do, they are actually very expensive and we cannot bear to work with them anymore. Find another property management agency because we are doing so too.