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mami.matejoa mami.matejoa

1 reviews | Active since Jan 2017

15 Dec 2022, 19:22

Not helpful

I sent the email to terminate the contract then I was asked to send forms and my bank statement by sipho mthimkhulu I did sent them to him I hav followed up with sipho several times via emails,calls and WhatsApp I haven’t received any feedback or deposit refund from them

0
Replies (6)
Mafadi Property Management
Mafadi Property Management's reply19 Dec 2022, 08:17
Official
Hi Mamello

Which unit are you in and in which building so I can help you follow up?
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mami.matejoa mami.matejoa's update20 Dec 2022, 21:51
Reviewer Update
The Mediteranean unit 25
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mami.matejoa mami.matejoa's update27 Dec 2022, 21:42
Reviewer Update
I still haven’t received any feedback
Mafadi Property Management
Mafadi Property Management's reply27 Dec 2022, 22:08
Official
Hi
I have asked one of our team members to reach out tomorrow when they're back at work.
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mami.matejoa mami.matejoa's update31 Dec 2022, 12:51
Reviewer Update
Hi
Your promise wasn’t full filled again and this is tiring
Mafadi Property Management
Mafadi Property Management's reply12 Apr 2024, 14:17
Official
Good day

Negative response 

We sincerely apologies about the experience that you had with one of our staff members. Please kindly elaborate on your experience.  You can send us your response directly to ***

We sincerely apologies about the bad experience that you encountered at one of our properties during you stay. Please kindly elaborate on your experience.  You can send us your response directly to ***

We sincerely apologies and understander your frustration regarding the turnaround time of our maintenance team. Please note that the issue has been escalated for a faster response time.  You can send us your response directly to ***