1 reviews | Active since Apr 2021
No Refund paid, no feedback from Mafadi
05/05/2021 I reported that Mafadi refuse to pay back my deposit.This matter is still not resolved. No one contacted me for a long a feedback and all proof was submitted to Hello Peter Admin. I'm truly disgusted in the manner in which Mafadi treats their customers especially when refunds needs to be made. They are ********,they come up with so many excuses that are not even in the contract. I've asked Lilian twice before I came on Hello Peter that we go through the signed contract she could not provide me with that contract because she knows very well that none of those excuses are in the contract. They don't even care whether you report the matter here on Hello Peter. I will escalate this matter further to the court of law and EAAB. We cannot let Mafadi continue operating like this. I will not rest until I get my refund back.
Please note that we have escalated this matter to senior management for investigation and a possible solution.
Please be kindly advised that deposits are issued when a full inspection has been done and the unit needs no repairs when the tenant moves out as per the contract.
We will be in contact with further information as soon as possible.
Thanks,
MPM Team
Please note that we have escalated this matter to senior management for investigation and a possible solution.
Please be kindly advised that deposits are issued when a full inspection has been done and the unit needs no repairs when the tenant moves out as per the contract.
We will be in contact with further information as soon as possible.
Thanks,
MPM Team
Thank you for taking our call with the Portfolio manager who explained in depth regarding this matter.
Please note that the deposit amount agreed on has been processed and a letter confirming payment will be sent to you.
Thank you,
MPM Team
Thank you for taking our call with the Portfolio manager who explained in depth regarding this matter.
Please note that the deposit amount agreed on has been processed and a letter confirming payment will be sent to you.
Thank you,
MPM Team
