NS
Neo/Palesa Sothoane
1 reviews | Active since Oct 2019
04 Jun 2023, 02:27
No deposit refund!!!
Mafadi has never given me joy as their client during my stay and now even post their stay. I have been running around for months requesting my deposit. They have been making empty promises instead. I have been going through so much stress just spending so much airtime trying to get them to corporate but they fail and disappoint me. Tumi under Josh's team promised to pay my refund and that did not happen as promised. I would never recommend Mafadi to any person I care about. They don't care about their clients. They are only after their money. Even during your desperate times. Please dont make the mistake of moving to any place through Mafadi. There are so many alternatives and I hope my review saves you your e energy.
Helpful (0)
Replies (4)0
Replies (4)
Mafadi Property Management's replyOfficial
04 Jun 2023, 08:58Hi Palesa
Pls advise which unit and in which building you were staying in? Once I have this info I can better assist.
Pls advise which unit and in which building you were staying in? Once I have this info I can better assist.
Mafadi Property Management's reply04 Jun 2023, 08:58
Official
Hi Palesa
Pls advise which unit and in which building you were staying in? Once I have this info I can better assist.
Pls advise which unit and in which building you were staying in? Once I have this info I can better assist.
Mafadi Property Management's replyOfficial
04 Jun 2023, 11:07Hi
I've just checked with my team and I see you were emailed to advise you that the refund will be processed over the weekend. Why would you find it nessecary to post here on social media when the email is very clear?
This matter has been 100% resolved, pls refrain from continuing to defame Mafadi for no apparent reasons.
I've just checked with my team and I see you were emailed to advise you that the refund will be processed over the weekend. Why would you find it nessecary to post here on social media when the email is very clear?
This matter has been 100% resolved, pls refrain from continuing to defame Mafadi for no apparent reasons.
Mafadi Property Management's reply04 Jun 2023, 11:07
Official
Hi
I've just checked with my team and I see you were emailed to advise you that the refund will be processed over the weekend. Why would you find it nessecary to post here on social media when the email is very clear?
This matter has been 100% resolved, pls refrain from continuing to defame Mafadi for no apparent reasons.
I've just checked with my team and I see you were emailed to advise you that the refund will be processed over the weekend. Why would you find it nessecary to post here on social media when the email is very clear?
This matter has been 100% resolved, pls refrain from continuing to defame Mafadi for no apparent reasons.
NS
Neo/Palesa Sothoane's updateReviewer Update
05 Jun 2023, 10:31Excuse You??it's weekend. The refund is still not in my account. No proof of payment was attached too to the email.i have been the one following Mafadi around pushing for my refund not once did they contact me and advice of anything the only person who seemed keen on helping was Godfrey and Hester. As for Tumi. she forever ignores my calls and when she does respond to my emails - it's only to get me to relax but there is never any action unless Josh is not on holiday then you see slight progress not really progress actually but promises. This matter is far from being resolved. tumi saw this review probably and sent an email to advise ,No , promise (AGAIN) That funds will reflect after another 3days! Imagine the audacity. you worry about "defamation" when it's actually FACTS. get your facts right before you rush to respond. I would appreciate if your company used the same energy to quickly resolve our issues instead of worrying about their reputation. If you care so much about your company's reputation then you should treat clients fairly. Then your work will speak for itself as its currently doing.
NS
Neo/Palesa Sothoane's update05 Jun 2023, 10:31
Reviewer Update
Excuse You??it's weekend. The refund is still not in my account. No proof of payment was attached too to the email.i have been the one following Mafadi around pushing for my refund not once did they contact me and advice of anything the only person who seemed keen on helping was Godfrey and Hester. As for Tumi. she forever ignores my calls and when she does respond to my emails - it's only to get me to relax but there is never any action unless Josh is not on holiday then you see slight progress not really progress actually but promises. This matter is far from being resolved. tumi saw this review probably and sent an email to advise ,No , promise (AGAIN) That funds will reflect after another 3days! Imagine the audacity. you worry about "defamation" when it's actually FACTS. get your facts right before you rush to respond. I would appreciate if your company used the same energy to quickly resolve our issues instead of worrying about their reputation. If you care so much about your company's reputation then you should treat clients fairly. Then your work will speak for itself as its currently doing.
Mafadi Property Management's replyOfficial
11 Apr 2024, 13:55Good day
The office will get back to you.
The office will get back to you.
Mafadi Property Management's reply11 Apr 2024, 13:55
Official
Good day
The office will get back to you.
The office will get back to you.