NM
Nonhlanhla M

1 reviews | Active since Mar 2018

09 Mar 2018, 14:58

No Deposit Refund

We signed a contract lease with Mafadi on the 1st of Feb 2018. We served a one month notice to vacate on the 25th of Feb 2018.

We were told we will receive our deposit back 15 days, after moving out.

Later on, we get communication that we won't be receiving our money back because we are bridging contract.

Firstly, we are new tenants and the lease has a clause that allows one to move around and cancel the lease in 4 months WITHOUT ANY PENALTY. So why is Mafadi REFUSING to give us our money back????

This is so frustrating

0
Replies (1)
Mafadi Property Management
Mafadi Property Management's reply14 Mar 2018, 12:43
Official

Hi,

Thank you for bringing this matter to our attention. May you please forward your query, contact details, building and unit number to ***, in order for your complaint to be addressed with the relevant department.

Kind regards,

Mafadi Management