No care for tanants

I am beyond angry with this agecyt . A tenant is all important beforer paying rent and deposit ,once you move in no one cares. I have a water problem at the flat in Greenshank villas , called Taku,sent messages but he does not respond or try to call me back . All i am told by the caretaker is to leave my keys with the security all the time ,my issue will be sorted but when i get home same this , no water coming out from my shower. This is disturbing me so bad because how can i survive without a shower. I made a review on their website but they decided to ignore it . I finally managed to speak to someone from Maintenance to understand why my issue has not been rectified , he told me Mafadi knows the issue , it is not inside the house but outside , the whole meter needs to be replaced but I am fooled and told by the Caretaker to leave my key all the time. This is sooo unfair in so many ways to stay in a flat that doesn't have a shower with water , the basin from the bathroom ,the hot water tap , water comes out very slow , so i have been washing from a basin with cold water . When i ask the Catertaker Carol why she didn't tell me the maintenance people have ordered them to replace the metre , she say they are talking bull**** because as far as she knows all the top flats have water pressure issue. Tell me how is that my problem ? why was I not told about this from 1st day? I pay my rent on time. My wardrobe shelves have been falling from day 1 , Taku said he will call maintenance people and Carol said , I must do it myself . No inspection was done when i moved in , from the first week i bought R200 worth of water and they depleted in 6 days , i was told to leave the keys and later that day i was advised there was a leaking pipe which was never shown to me and i had to buy more water. I am not happy at all , I have never dealt with such issues in my life with an agent. I have been staying in that flat for 2 months but i have probably had to leave my key for maintenance more than 7 times and everytime i see nothing was done. I am a patient person , i always leave my keys for issues to be sorted out but i can see now i am being made a fool