Mafadi wants me to sleep in the sleep but the tribunal will help me

All I want is my money I have been in contact with one of the agents at mafadi I paid the deposit the agent that I dealt with was very professional the problem came when I phoned the building manager dingaan at waterfront in primrose he was very rude and professional after giving him the attitude which he gave me he dropped the phone in my ears **** to I don't know who and this is 15 minutes after signing me lease for a unit which was not ready this all happened 3 days ago 25 August 2020 now they don't want me to move into the property and I am struggling to get my money back from them as I urgently need it to secure another place I have been asking the agent for the person son who said that they will refund the money to me but 3 days later nothing I have been pushed into a corner as I do not know where my wife and kids are going to sleep please I am only asking for my money the agent I was dealing with who is ignoring me now lesiba maboe ***