TP
Taurai P
1 reviews | Active since Jul 2022
03 Aug 2022, 06:56
Mafadi Property Management LTDD
Client id – 23838 Building name: Central Park, Kempton Park.
Since having left in April 2022, my deposit has not been refunded at all. I would always be referred to a "Themba" and this has been ongoing since end of June 2022. As the rules says 21 business days for your deposit refund - it has been 3 months and we are now in August 2022.
When am i getting my deposit refund? Now i have to resort to complain publicly because dealing with your existing channels is PATHETIC!
We have to complain on a public forum just for them to LISTEN!
I just want my deposit back - THAT'S ALL!
Helpful (0)
Replies (7)0
Replies (7)
Mafadi Property Management's replyOfficial
16 Aug 2022, 23:58Hi
Please reach out to me on *** to better understand your deposit refund issue?
Please reach out to me on *** to better understand your deposit refund issue?
Mafadi Property Management's reply16 Aug 2022, 23:58
Official
Hi
Please reach out to me on *** to better understand your deposit refund issue?
Please reach out to me on *** to better understand your deposit refund issue?
TP
Taurai P's updateReviewer Update
17 Aug 2022, 06:20Hi,
Your number is blocked with *******
Please send me a private message so that it reveals the contact number you have placed.
Your number is blocked with *******
Please send me a private message so that it reveals the contact number you have placed.
TP
Taurai P's update17 Aug 2022, 06:20
Reviewer Update
Hi,
Your number is blocked with *******
Please send me a private message so that it reveals the contact number you have placed.
Your number is blocked with *******
Please send me a private message so that it reveals the contact number you have placed.
Mafadi Property Management's replyOfficial
21 Aug 2022, 16:01Hi, multiple attempts have been made to contact you but none have been successful. My team advised me on Friday that your deposit was refunded and that all should now be in order.
Mafadi Property Management's reply21 Aug 2022, 16:01
Official
Hi, multiple attempts have been made to contact you but none have been successful. My team advised me on Friday that your deposit was refunded and that all should now be in order.
TP
Taurai P's updateReviewer Update
22 Aug 2022, 04:47Good morning to you. Thank you as I received the refund.
TP
Taurai P's update22 Aug 2022, 04:47
Reviewer Update
Good morning to you. Thank you as I received the refund.
Mafadi Property Management's replyOfficial
22 Aug 2022, 07:03Thanks, are you able to possibly reassess your review now that the matter has been handled? We are really trying to improve our service levels and communication one Tenant at a time.
Mafadi Property Management's reply22 Aug 2022, 07:03
Official
Thanks, are you able to possibly reassess your review now that the matter has been handled? We are really trying to improve our service levels and communication one Tenant at a time.
TP
Taurai P's updateReviewer Update
22 Aug 2022, 08:02Hi Mafadi,
Yes, i will,
Yes, i will,
TP
Taurai P's update22 Aug 2022, 08:02
Reviewer Update
Hi Mafadi,
Yes, i will,
Yes, i will,
Mafadi Property Management's replyOfficial
22 Aug 2022, 08:21Hi
Thank you, I await the update.
Thank you, I await the update.
Mafadi Property Management's reply22 Aug 2022, 08:21
Official
Hi
Thank you, I await the update.
Thank you, I await the update.