MAFADI DELIBERATE DEPOSIT REFUND DELAYS

I moved out on the 30th November, did all that was required in terms of notice and vacating on the agreed upon date.

The property manager (Lucky Ndlovu) came for an inspection and he said he will have his team come through for an assessment before they close for December break. He did mention that the deposit might be delayed because of the break to which I responded that I can’t be punished because of a break, whatever needs to be done beforehand, should be done so as not to inconvenience a customer. This was not done.

Holiday break is now over, I followed up on the 3rd Jan, was asked to follow up on the 4th Jan only for my follow ups to be ignored.

Mafadi, I need my deposit back please. It’s well over the 21 days, we are heading for 2 months now.