Low Key ****mers

I am disgusted at how Mafadi pumped up my levies bill to make extra income for themselves. I bought an apartment at 67th on 7th after staying at my parents' home. Mafadi didn't send Levies statements for the initial 5 months. Because there was another bill that included water, electricity, and other bills, I assumed that that was all I needed to pay for. The first communication they did with me was a 'Final Demand' email after the 5 months. I contacted them as I was confused. Upon understanding, I asked that they removed the demand charges that they had on my account because I felt that it is not my fault that they didn't send invoices, and I would make an arrangement to pay my arrears. They agreed and I did the arrangement.

To my surprise, while I was paying the agreed arrangement amount, they kept sending final demand letters and smses and these kept adding charges on my bill. I sent emails about this and was ignored.

I finally had back and forth emails with the account manager Samantha who kept insisting that I knew about the bill and had to pay whatever was due together will the demand charges that had accumulated. She also said to me that there was no arrangement in place for my acc-which was news to me. I showed her proof of when the arrangement was made and she didn't care. All she wanted was for me to pay the bill. When I refused, she sent my account to collectors for black listing.

I am appalled at how they refused to own up to their mistakes and bul**** me into paying for the consequences of their miscommunication. I don't know how I was supposed to know which account to pay to and how much, if I didn't have invoices. They do this because they know that they have resources to damage your credit standing and there is nothing you can do about it because you are just an individual who doesn't even know where to begin defending yourself.