KR
Katlego R

1 reviews | Active since Jun 2018

30 Jan 2021, 02:04

Level of incompetence Tower house property in Johannesburg CBD

I sent a complaint no response. I have a couple of issues with Tower house, couple of flats we viewed were okay but had alot of mold on floor and walls, broken shower doors. We viewed apartment 602 and we loved and it had no issues besides a broken shower door, today we got the key went to check, the ceiling was leaking, door still broken, floors wet from balcony door.

Please see attached pictures. Why are the apartments not renovated and taken care off. If its previous tenants they would have been charged and the place fixed.

I understand you are assisting with letting but this paints a bad name for mafadi and not the landlord. ........ End of Email......

I was told to choose another apartment because the one I want may not be fixed in time, i did so i was then told they can't send lease because the loading manager is not available by the way im suppose to move in the next day, we paid 3days before and the one we paid for we were told by a Rude agent that the place is taken, we must choose and make it quick because the places are going fast.

0
Replies (4)
Mafadi Property Management
Mafadi Property Management's reply31 Jan 2021, 20:25
Official
Hi Katlego, 

Thank you for bringing the above to our attention. 
This matter has been escalated to management for an urgent solution. 

Please note that we will be in contact with you. 

We would like to apologize for all the inconvenience and delayed responses in this regard. 

Thanks, 
MPM Team 
KR
Katlego R's update31 Jan 2021, 21:52
Reviewer Update
Thank you for your response.
I will be awaiting your call. My partner and I did most of the cleaning but There are a few things that need to be fixed. Mirror needs to be replaced,fumigation also needs to be done.
Katlego
KR
Katlego R's update01 Feb 2021, 18:15
Reviewer Update

I am still waiting for a call.

No one came by. Now there is a problem with the stove it keeps tripping main switch. Nothing is right in this place.
Mafadi Property Management
Mafadi Property Management's reply12 Apr 2024, 15:16
Official
Good day

Thank you for sharing your experience and we apologize. We at Mafadi try our best to service all our clients to the best of our ability. Please share more about your experience and stay.  You can send us your response directly to ***