US
Udesh S

1 reviews | Active since Dec 2012

19 Nov 2024, 07:59

Lack of communication

I have emailed your team numerous times, yet I have not received any response. A refuse cost has suddenly appeared on my bill without any explanation. I find this lack of communication and transparency unacceptable.

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Replies (2)
Mafadi Property Management
Mafadi Property Management's reply19 Nov 2024, 20:23
Official
Thank you for reaching out, am sorry for the bad experience. I have escalated this to the office to assists you further.

US
Udesh S's update20 Nov 2024, 13:12
Reviewer Update
Thanks for your quick response and clarification on this matter. I would suggest removing the email to the finance department and to contact information directly.