Increasing water bill

Item: Mafadi Property Management
Rating: 1
Author: Aphelele S

I’m managing a unit at Villa Mia. The tenants water bill went from an average R111 per month for two people living at the unit to R1200 then R612 which doesn’t make sense. I’ve been emailing the given email address and they keep closing the tickets without any response whatsoever from them. Tenants have been complaining, but Mafadi is not responding.

Helpful (0)

Replies (1)

Mafadi Property Management's replyOfficial

12 Apr 2024, 14:15

Good day

Negative response

We sincerely apologies about the experience that you had with one of our staff members. Please kindly elaborate on your experience. You can send us your response directly to ***

We sincerely apologies about the bad experience that you encountered at one of our properties during you stay. Please kindly elaborate on your experience. You can send us your response directly to ***

We sincerely apologies and understander your frustration regarding the turnaround time of our maintenance team. Please note that the issue has been escalated for a faster response time. You can send us your response directly to ***

Mafadi Property Management's reply12 Apr 2024, 14:15

Official