1 reviews | Active since Aug 2017

02 Aug 2017, 13:09

*********** staff

<p>I moved out of Greenshank Villas a property under Mafadi. They did the exit inspection without my knowledge on the 31 July 2017 and send me photos via email. The small items that were left were removed and when I went to fetch them that evening the items were reported missing. Now I need to call the Mafadi that always give you the run around and never have direct answers. They never respond to emails. They are not professional at all. I am awaiting a respond regarding my deposit. Now I am informed that I needed to sign a exit inspection form so i can receive deposit. So now since that has not been done and they decided to enter without my knowledge why am I not receiving my deposit in full. It's an error they made on their side. I even called the Rental Housing Tribunal as I want to report this matter. Can I get my deposit back</p>

0
Replies (7)
Mafadi Property Management
Mafadi Property Management's reply07 Aug 2017, 13:42
Official

Hi,

Thank you for notifying us of the below. Please email your details and unit number to (***) and the matter will be escalated to the PM.

Regards,

Mafadi Property Management
Mafadi Property Management's reply07 Aug 2017, 13:42
Official

Hi,

Thank you for notifying us of the below. Please email your details and unit number to (***) and the matter will be escalated to the PM.

Regards,

Mafadi Property Management
Mafadi Property Management's reply07 Aug 2017, 13:43
Official

Hi,

Thank you for notifying us of the below. Please email your details and unit number to (***) and the matter will be escalated to the PM.

Regards,

Mafadi Property Management
Mafadi Property Management's reply07 Aug 2017, 13:58
Official

Hi,

Thank you for notifying us of the below. Please email your details and unit number to (***) and the matter will be escalated to the PM.

Regards,

Mafadi Property Management
Mafadi Property Management's reply07 Aug 2017, 14:00
Official

Hi,

Thank you for notifying us of the below. Please email your details and unit number to (***) and the matter will be escalated to the PM.

Regards,

's update10 Aug 2017, 10:12
Reviewer Update

I am still waiting for my refund. I keep getting the round around. Like emails aren't assisting my issue. I just want my refund. Dineo you need honesty really. The whole platform has your name raised up. And what is Mafadi Management doing about this. Absolutely nothing. Instead you are redirected again via emails.

Mafadi Property Management
Mafadi Property Management's reply14 Apr 2024, 15:33
Official
Good day

Thank you for sharing your experience and we apologize. We at Mafadi try our best to service all our clients to the best of our ability. Please share more about your experience and stay.  You can send us your response directly to ***